Your One Stop Shopping For Grade A Teak Garden Furniture at Great Prices! Free Shipping Within U.S. 48

HomeAbout UsCustomer ServiceToll Free: 1-800-291-6900
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Welcome to "The Garden Teak"

sales@thegardenteak.com

To Place An Order:

You can place an order for any of our products on-line right from your home computer or smart phone 24 hours a day, 7 days a week using our secure shopping cart. It's Safe and Easy! Our on-line ordering process helps speed up delivery time, and makes the whole process more convenient for you, our valued customer.

Protecting your personal and financial details is a responsibility we take very seriously. To maintain the integrity of information exchanged through our online order system, we use Secure Sockets Layer technology (SSL).

In the area? We are open Every Day Mon to Fri 10am to 6pm / Sat and Sun 10am to 5pm. Our Location is 27601 Industrial Blvd, Hayward , CA 94545. Simply call 1(800)291-6900 for appointment or any other questions you may have.

Shipping and Delivery:

All products are in stock and can be shipped or delivered within 2-3 business days. Please contact us if you need them sooner we will try our to accommodate your request.

Custom cushion and umbrella order lead time is 2-3 weeks.

Local Delivery and Pick Up

Delivery within the bay area (up to 50 miles from warehouse ) is flat charge for $100. Customers are welcome to pick up their items at our Union City Warehouse as well.

Payment option:

We accept Visa, MasterCard, and Americal Express, (Checks and Cash local customers only).

Cancelling Your Order:

If you need to make a change to your order or cancel it please call Customer Service at 800-291-6900 or email us at contactus@thegardenteak.com as soon as possible because we process orders very quickly. Every effort will be made to accommodate your request.

Back orders:

Back orders, although rare, occasionally do happen. However, rest-assured, back ordered items are shipped as soon as possible. Charges for the back ordered items will not be processed until shipment.

Warranty:

We are proud to offer a limited 5-year warranty on all our teak furniture to the original owner to be free from defects in material and construction of normal residential use. This warranty does not apply to damage resulting from improper maintenance, misuse negligence, severe weather occurrences, unauthorized repaired and normal wear and tear including hair crack.

Customer is responsible for all freight charges including shipping the damaged items to our warehouse and delivering the items back.

Damaged item:

Please inform us for damaged item within 7 days for an exchange. For a faster process, please send us a picture of damaged item with explanation and we will contact you within 48 hours.

Privacy Policy:

At The Garden Teak, we are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalized shopping experience. We do not sell or share your personal information with any third party. Please read on for more details about our privacy policy. What information do we collect? How do we use it? When you order, we need to know your name, phone number, e-mail address, billing address, shipping address, credit card number, and expiration date. This allows us to process and fulfill your order and to notify you of your order status. For added security, WE DO NOT STORE YOUR CREDIT CARD INFORMATION. Therefore you'll need to enter your credit card information each time you order. When you enter a contest or other promotional feature, we may ask for your name, address, and e-mail address so we can administer the contest and notify winners. We personalize your shopping experience by using your purchases to shape our recommendations about the merchandise that might be of interest to you. We also monitor customer traffic patterns and site usage to help us develop the design and layout of the store. We use email to communicate with you about your orders. Only with your permission will we email you for any other reason - - e.g. to let you know about special promotions. We know this is a privilege and not a right... we don't like getting unwanted junk email either. You have the option to decline or approve email communications from us at any time. Just email us at contactus@thegardenteak.com if you decide to unsubscribe to our mailing list.

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